Alphamat is an online e-commerce platform to deliver groceries to your doorstep with the help of our personalized staff. Alphamat facilitates to place grocery orders through our website. Our products are from Africa, South America, and Asia. Experience the quality taste as your satisfaction is always our priority.

You can order easily using our online platform. When you find a product you need, you can add it to the cart, login, and go through the ordering process. After the order is ready, you will receive an order summary to your email. The order summary will also be stored in your account.

You can also easily make reorders afterward by clicking the \”reorder\” button on any of your previously made orders. After clicking the \”reorder\” button, the cart will open, and you can change quantities or products.

Speeding up the process. By ordering online, you will get prices faster, and you will be able to go through order confirmation and payment process much quicker. Our services could save days of your time.

Traceability: You will have easy access to all of your previous orders any time you want.

Reordering: you can make a reorder anytime based on your previous orders by only a couple of clicks. This will save time and effort as you don\’t need to go through all the documents and emails from the past.

Our online ordering system will ask for all the essential information you should submit. If you have a credit/debit card, swish number, email, telephone number, and address of delivery. Kindly make sure to provide valid information to ensure your order is not delayed because of the incorrect details.

You can use all major credit cards, swish and you may request to receive an invoice and pay later after 14 days of your order.

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can not make the payment, please contact info@alphamat.se notify us about the problem. We can manage the order manually.

Sign in to your account and go to \”my account.\” On \”my account,\” you can change all your contact information.

If you have already established customer relationships with Alphamat, you will be granted the ability to pay using the invoice. If you have ordered several times from Alphamat, but you don\’t see the invoice as a paying option on the checkout, please contact info@alphamat.se, and we will check why the invoice is not activated on your account.

Yes, cancellation can be done latest by 12.00 on the day of delivery. Please contact info@alphamat.se

If you have a question regarding our online store (ordering, account questions, technical issues), please contact https://alphamat.se/contact/

On pricing and shipping related issues, you can contact customer support at info@alphamat.se or call 072-918 7901.

Frozen products are unreturnable. If you want to return a product, please contact info@alphamat.se